Tus Nua Coaching/Fresh Start Coaching - Bring your best self to light

Monday, September 7, 2009

Supervalue, washing up and why honesty really pays

Last week I was in Supervalu doing my grocery shopping. I had purchased a washing up brush and had forgotten to put it through. I noticed it and asked the teller to check if I had paid for it. As it turned out I hadn't. But more interestingly it turns out that she had inadvertently overcharged me for some croissants so I was actually due a refund.
That was a pleasant surprise! Somehow when we both admitted we had screwed up...the whole incident took on a much more human flavour....so how merciful can you be to your own (and others) screwups?
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